Total customer service built on our expertise in shisha tobacco packaging

Our know-how is the result of 25 years invested in solving our customers' packaging problems and providing them with state-of-the-art solutions

We take care of your needs and make sure you have no more sleepless nights!

Customer service and specialized advice dedicated to the producers of tobacco for Narguilé are among the most appreciated factors by those who have already chosen our equipment.

Not only we do just impeccably build and install your packaging line, but we become a trusted partner who supports you in the choice of packaging materials and its quality control so that you can deliver the original Hookah tobacco in a well-protected pouch that guaranties that each customers experience is fulfilling and rewarding.

Delfin packaging equipment. Service and support

Our know-how is the result of 25 years invested in solving our customers' packaging problems and providing them with state-of-the-art solutions

We take care of your needs and make sure you have no more sleepless nights!

Customer service and specialized advice dedicated to the producers of tobacco for Narguilé are among the most appreciated factors by those who have already chosen our equipment.

Not only we do just impeccably build and install your packaging line, but we become a trusted partner who supports you in the choice of packaging materials and its quality control so that you can deliver the original Hookah tobacco in a well-protected pouch that guaranties that each customers experience is fulfilling and rewarding.

Warranty
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months
Skilled people
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ready to work for you
Only
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weeks until delivery

Smart service tailored around you

Survey at your production plant & advise accordingly

No other product is like yours and the solutions we offer are based on its uniqueness.
Our technicians will listen and fully evaluate your needs in order to advise you on the correct packaging solution to be integrated in your Shisha production process.

Built in Italy, delivered all over the world

The Shisha Packaging Line is manufactured and constructed entirely in our factory based in Italy and takes between 8-12 weeks. After final testing and quality control check, machines are packed in solid wooden boxes ready to be delivered anywhere with care by our trusted shipping agents.

Wrapping material analysis & testing

Take advantage from our experience and our certified suppliers to identify the correct wrapping material composition. We carry out preliminary test runs with your wrapping materials together with your molasses tobacco to ensure your ideal solution for perfect packaging and best hookah tobacco conservation.

Installation and testing

Our specialized technician will be in your plant to install, setup and test your shisha packaging line. He will adjust and configure customized working programs according to the needs of your production environment. Everything is flawless now, just press start to go!

Staff training

We will transfer the necessary knowledge on the controls, settings and adjustments; best practice for flavour and product weight changeover, cleaning and maintenance. Your staff will be independent in the daily management of the machines and super efficient in everyday production!

24 months full warranty

Our machines are very reliable, robust and proven in time: result of our know-how in the development of packaging systems and specific experience with major shisha tobacco producers.
This is the reason why you can trust us and be sure you are going to make the best investment for your business!

Real time assistance & customer service

We provide quick smart assistance anytime you need by video call. Moreover our engineers can remotely access the machine functions in order to identify any problem that may occur, even whilst the machine is in the full of it’s production.

Fast spare parts supply

The machines come with an emergency spare parts kit. Furthermore, we always have on stock the main ware & tare parts that can be delivered extremely fast all over the world.

Each service is a distillate of 10 years of specific experience in tobacco packaging

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Prefer to talk to us? Phone at +39 0445 580 688